How Onboard Status Master Functions work

Access: Partner SIDE

ROLe: Partner - Admin

INSURANCE & Endorsements: Mass clear the entire requirements to accepted

EMR : Clear EMR

MSA : Clear Signature

NDA : Clear Signature

When using the DocuSign function, it’s an all-or-nothing process. You can’t stop partway through and switch to the manual method, as that will break the DocuSign workflow. You must either complete the process fully in DocuSign or update the workflow entirely to manual.

How Manual Push Through Functions work

Access: Partner SIDE

ROLe: Partner - Admin

Who Can Use This Feature

  • Access is limited to: Partner Main (e.g., Brittan) and Partner Admins only.

  • This override allows you to manually set values from the front-end.

  • Note: This is not the same as a Manual Review or Variance request.


Certificate of Insurance (COI)

  • Enter the following values:

    • Verified Limit

    • Effective Date

    • Expiration Date

  • Use the dropdown to set the status to Accepted.

  • Once saved, the system updates both the Scorecard and the Onboarding status.


Endorsements

  • Use the dropdown to set the endorsement to Accepted.

  • Updates automatically apply to both the Scorecard and Onboarding.


EMR (Experience Modifier Rate)

  • Enter the following values:

    • Rate

    • Effective Date

    • Expiration Date

  • Use the dropdown to set the status to Verified.

  • Updates flow into both the Scorecard and Onboarding system.


OSHA 300

  • Enter all required values into the form.

  • Once submitted, updates apply to both the Scorecard and Onboarding.


Policies & Procedures

  • Bulk Status Update:

    • At the top of the page, you can mark all items as Verified at once.

  • Per Program Update:

    • You can verify each program individually at the program level.

  • Per Question Update:

    • At the question level, you can set answers to Verified/Yes, Yes, or No.

  • All updates apply directly to both the Scorecard and Onboarding status.

How to Review a Policy & Procedure Variance Requests

Access: Partner SIDE

ROLe: Partner - ADMIN

How to manage a Manually Doc Review Requests

Access: Partner SIDE

ROLe: Partner - ADMIN

How to Review a Insurance Variance Requests

Access: Partner SIDE

ROLe: Partner - ADMIN

How to Review & Connect a Trade Ally

Access: Partner SIDE

ROLe: Partner - Manager

How Message Center Actions work

Access: Partner SIDE

ROLe: Partner - Manager

How Docusign Works

Access: Partner SIDE

ROLe: Partner - Docusign Reviewer & Signer

How Docusign Reviewer role works

Access: Partner SIDE

ROLe: Partner - Docusign Reviewer

How Docusign Signer role works

Access: Partner SIDE

ROLe: Partner - Docusign Signer

How to reset a Trade Ally password

Access: Admin SIDE

ROLe: ADMIN

How to delete a Trade Ally

Access: Admin SIDE

ROLe: ADMIN

How to add Partner Employees

Access: Admin SIDE

ROLe: ADMIN

How to manually add a Trade Ally

Access: Admin SIDE

ROLe: ADMIN